Attendee Cancellation FAQs
When will Pizza Expo 2021 take place?
March 16-18, 2021 at Las Vegas Convention Center
Can I credit my 2020 registration to Pizza Expo 2021?
Absolutely. Please read on for details.
How can I request a refund or credit for my Pizza Expo 2020 registration?
1) To credit your registration fee to Pizza Expo 2021, March 16-18, 2021 at Las Vegas Convention Center, please contact Kristen.Novick@EmeraldX.com. The deadline for credit requests is May 1, 2020.
2) To request a full refund, please contact Registration Customer Service on or before May 1, 2020:
- By email: pizza@Experient-Inc.com
- By phone: 800-465-5514 (International registrants, contact +1-240-439-2842)
PLEASE NOTE: Registration Customer Service cannot process any booth refunds. Please contact your account representative or view the Exhibitor FAQs below for details.
Is there a deadline for registration credit and refund requests?
Yes. May 1, 2020, is the deadline to request a full refund, or to credit your registration to Pizza Expo 2021 (March 16-18, 2021). Requests received after this date will not be eligible for refund or credit.
How can I cancel my hotel reservations?
If you booked hotel accommodations in the Pizza Expo hotel block via our official housing vendor, onPeak, your reservation will be automatically canceled. If you booked a hotel reservation outside the onPeak system and the Pizza Expo block, you must cancel/transfer your hotel reservation on your own.
How can I cancel my flight?
Many airlines are offering waived change fees at this time. We strongly recommend cancelling your flight as soon as possible.